In May, our company ordered 54 tables to be sent to a new office in Corona, CA. We paid in full with a cashier’s check and was told by Alfred Hernandez we would receive a call from customer care 24 hours prior to delivery. The delivery date was to be 4/23/12. We never received the tables and have tried to contact Mr. Hernandez repeatedly by phone and e-mail. The phone is never answered and we’ve had no response from our numerous messages left for him.

I DO NOT KNOW HOW BUT I WAS 8.00 LATE TO MY BOA CARD. I AM THE ONLY ONE ON THE CARD AND I WAS NOT E.MAILED OR MAILED OR CALLED ABOUT IT. 1 WEEK BEFOR THE NEW BILL WAS DO MY HUSBAND GOT A CALL FROM BOA AND THEY TOLD HIM ALL ABOUT MY 2 CARDS HOW MUCH I HAVE ON THEM AND HOW HE COULD FIND OUT ALL ABOUT ANY OF MY ACCOUNTS. I DID NOT TELL MY HUSBEND ANYTHING ABOUT MY ACCOUNTS. THEY ARE MINE NOT HIS AND HIS NAME IS NOT ON THEM AND HE DID NOT NO MY PASSWORD OR ANY OTHER INFO BUT HE GOT ALL OF THE INFO. I HAD 6 MONTHS AGO CALL BOA AND TOLD THEM THAT HE WAS NIOT ABLE TO GET ANY INFO ON MY CARDS. WHEN I CALLED THEM THEY SAID THAT THEY CAN TELL MY HUSBAND EVERYTHING HE WANTED TO KNOW THAT IS THE LAW. THE THING IS THEY NEVER CONTACTED ME BUT FOUND MY HUSBANDS CELL PHONE # AND CALLED HIM. I THINK THIS IS BULL! PLEASE LET ME KNOW WHAT OR IF I CAN DO ANYTHING.

2 un authorised debit card transactions from my account totaling $239.98

My car never had a some strange moves, sounds or shakes but started to shake after fill the gas in Pentagon Liberty i use 89 kind but it does not matter the problem started when i use that gasoline in that Gas Station, i wait to almost empty the tank and i went far to fill with Exxon gasoline 89 and the engine it does not bother me anymore..cause of mix gasoline..but stay away of the Columbia Pike in Arlington VA, all the gas station are a group of scam… BEWARE STAY AWAY call local authorities…

Seasonmall.com has yet to contact me. I have sent numerous messages concerning my dress. I have emailed and tried live chat but havent got anytheing back. All thee complaints i have read after i purchased my dress make me more and more stressed everyday. I have one simple question. When will my order be here!!! I ordered it may 4the and my prom is may 29the. Will my dress be here in time. Seasonmall please get back to me about theis and let me know if theere is anytheing i can do to speed up thee order i have no money and was counting on theis dress for my prom.

My mortgage was also purchased by these folks. Recently, I have asked that they sell my mortgage to someone else.this company stinks. I refinanced the house when interest rates began to drop. As part of the original purchase, I took out a second to avoid mortgage Insurance. This second has an interest rate of 10.%. Since I had to move based on staying employed and no longer live in the home they won’t refinance me. Based on this relocation, I closed out the auto withdrawal payments I had set up. During the last 4 years a payment was never missed. I have tried to get both accounts set up for bill pay and payment thru their web site. This is a joke! No help-other than computer generated form letters. I paid extra to make both payments, including late fees, payment fees and a returned check fee-because their auto withdrawal payment was declined when I closed out the account. The person I called charge me a service fee and then made the entire amount all on just the mortgage alone. No second payments. I was informed that from this date forward I was only to contract them in writing. So I sent an email to request they set up the second mortgage on the payment web site. I get no reply so I sent another. Finally I get a response in my email. Apparently I was suppose to check their website email. With all this occurring, I get a collection call from them saying I haven’t made a mortgage payment in 3 months. What! So now they want to hit me again with late fees again for their automatic computer systems-and again piss poor customer service to assist you. Everything is set up by computer and the customer service group doesn’t listen-cause they know more about your mortgage than you do. Heaven help you if your mortgage really got balled up. You’d never get it corrected.

I ordered two restaurant certificates from oo.com about 2 months ago. They accepted my payment but failed to deliver the certificates. I sent them an email requesting the certificates one week ago and have not heard back. I will never do business with them again.

I am using windows Vista with McAfee Internet Security, recently McAfee stopped my computer accessing the internet, I uninstalled McAfee and the problem stopped, reinstalled McAfee and the problem came back. Simple you would think just ring McAfee, however after 8 automated emails and alleged attempts to contact me, I have sat waiting for three evenings, and three full days for their tech to ring me back and solve the issue, each time I complain I am told they will ring me in the next 24 hours. Not happy with McAfee at all, would never but it again, they do not support their products

Parcel sent from Melbourne to Perth in six days, 15 days later not delivered to Perth suburb due to daily lies by Company as to delivery dates. It would appear the so called company has no control over deliveries and is only a telephone service. Address of company misleading on documents, telephone number in Perth business telephone directory not answered as stated by staff who use a 1300 number. Whole thing appears as poor operation.

Below are the names and email addresses of Ocwen’s Executive Staff. For every Ocwen consumer that has been treated unjustly and cannot get justice, flood these people’s email account. That way they cannot say they “did not know” what was going on:

William Erby, CEO – william.erby@ocwen.com; David HO, Consumer Services Director – david.ho@Ocwen.com; Ronald Faris, Commercial Services Director, – ronald.faris@ocwen.com’; Board of Directors: Barry Wish – barry.wish@ocwen.com – William Lacy – william.lacy@ocwen.com; Ronald Korn – ronald.korn@ocwen.com; Robert Salcetti – Robert.Salcetti@ocwen.com

Copy of My Complaint

Ocwen Loan Servicing, LLC
1661 Worthington Road, Suite 100
West Palm Beach, FL 33409

May 16, 2012

Unfortunately, the timeframe allowed for pleasantries has past passed and my patience with you “business” (and I use that term loosely) significantly overextended. The fact you rejected one (1) of two (2) payments for the total loan amount made electronically on the exact same day (April 15, 2012), is only the “tip of the iceberg”. Ocwen Loan Servicing has communicated/provided and documented conflicting and false information, oral and written, numerous times throughout the past week. Not only is this conduct unscrupulous, unethical, and illegal, such actions have been the direct cause of an increased level of stress, anxiety, and frustration, during an already challenging time involving my efforts to bring my account current and stop all foreclosure proceedings on my home. This following is brief synopsis of the events illustrating the aforementioned claims, in addition, the attached documentation verifies and authenticates these claims:

05/07/2012, 5:45 PM CST – 9:00 PM CST – Telephone

• I received a check in the mail of $794.00, returning a portion of the $994.00 mortgage payment sent electronically on April 15, 2012, despite the full mortgage payment being made by April 15, 2010, received and processed my you April 18, 2012, the largest of the two was returned. No terms stated within my contract stipulate my total payment must be submitted via one check, transaction, etc.
• The date on the letter indicate it’s being sent on May 1, 2012, I did not receive the letter until May 7, 2012, thereby making my account go past the 80-day timeframe for the acceptance of single mortgage payments. The timeframe between my payment being sent/received by Ocwen and Ocwen notifying/returning, along with my receipt of the partial rejected amount of $794.00, was over 20 days. With the numerous methods of instantaneous electronic communication methods and utilized by Ocwen, in addition, to the importance of this information to the me, the homeowner (i.e., home foreclosure), it is clear the delay in communication of this issue was deliberate and malicious. Ocwen has my email address and telephone number. Furthermore, they have used both to contact me. Therefore, it is clear Ocwen intentionally delayed communication of this information to ensure the 80-day was far out of reach for me to potentially resolve this matter without my loan reaching foreclosure status.
• I spoke with several different Agents on May 7, 2012 in an attempt to resolve this matter, providing proof of when payment was sent electronically by my bank and subsequently received by Ocwen prior to the aforementioned 80-day initiation of foreclosure timeframe; most significant being Roshini Naronha, Ocwen Customer Service Supervisor. In our recorded telephone call, she requested I fax the documents verifying Ocwen’s receipt of electronic payment prior to the aforementioned timeframe. She assured me several times would review the information and contact me via telephone within 24 hours to discuss this issue. Within 20 minutes of the conclusion of this telephone conversation, the documents in question were faxed and successfully received by Ocwen (refer to attachment May 7, 2012-Fax verification of Ocwen payment – R. Naronha). Despite my immediate fulfillment of Ocwen’s request for via Roshini Naronha, this Ocwen Representative has yet to contact me as promised. However, and even more disturbing, during my May 12, 2012, 8:11 AM CST, follow-up telephone conversation, Naresh, Ocwen Customer Service Supervisor, I learned of the written statement in my account records, entered by Ms. Naronha, alleging an unsuccessful attempt to contact me via telephone May 8, 2012, at approximately 6:15 PM CST, only reaching my voicemail and leaving no message. Attached is a copy of my telephone records for May 8, 2012 (refer to attachment May 8, 2012-AT&T Telephone Records). You will note my telephone service provider maintains a record of all incoming (missed or answered) and outgoing communications. I received no incoming telephone calls on the date or during the time Ms. Naronha alleges to have contacted me. Therefore, Ms. Naronha, Ocwen Customer Service Supervisor (someone in a leadership role and responsible for her own and monitoring the professional ethical behavior of others) knowingly and deliberately entered false information in my records, which is illegal. Furthermore, if she reached my voicemail, due to the important nature of this situation, her actions, at best, show her ineptitude as a supervisor and complete lack of respect for her responsibility to the consumer. Therefore, this communication serves as written notice of my awareness of such actions by an Ocwen Representative, in addition to Ocwen’s responsibility to protect consumers against the deliberate and malicious entry of false information by its employees, via its internal investigation process, along with any potential legal sanctions resulting from such employee conduct.
• During this telephone converation, Ms. Narohna, stated, if paid by May 31, 2012, the reinstatement quote of $3, 918.65.

May 8, 2012, 8:02 AM CST- 9:32 AM CST – Telephone

• I spoke with two representatives on May 8, 2012, attempting to resolve this matter without having to pay the reinstatement quote within 20 days; the most significant being Shareen, Customer Service Supervisor. Shareen confirmed the aforementioned reinstatement quote indicated by Ms. Narohna on May 7, 2012. Shareen stated/confirmed repeatedly throughout our recorded telephone conversation, if paid by May 31, 2012, the reinstatement quote of $3, 918.65. In addition, I instructed Shareen to send written proof of this reinstatement quote via email to ensure I had written confirmation of Ocwen’s acceptance of the aforementioned reinstatement amount, which solidifies Ocwen’s legal accountability and responsibility to cease any/all foreclosure proceedings for the aforementioned amount if submitted by the aforementioned date.

May 12, 2012, 8:11 AM CST- 9:00 AM CST – Telephone

• To ensure my records accurately reflected the reinstatement quote sent via email on May 8, 2012, I, again contacted Ocwen Customer Service. I spoke with two representatives on May 12, 2012, the most significant being Naresh, Customer Service Supervisor. However, I was distressed when he contradicted the reinstatement quote communicated/confirmed repeatedly, oral and written, on several different days through the Week of May 6, 2012. Naresh quoted the reinstatement amount of $4, 670.10 was necessary by May 31, 2012 to cease foreclosure proceedings. I informed him of my receipt of written confirmation on May 8, 2012 via email, of the reinstatement quote of $3, 918.65. Furthermore, I told him the amount he as quoted included “Other Fees” and the following statement regarding these supposed fees:

Please make note of the other amounts due on your loan. Repayment of these amounts is not necessary to reinstate your loan at this time; however, it is required to fulfill your debt obligation under the note and the mortgage. We strongly encourage you to contact us to make payment arrangements to repay the Other Amounts Outstanding and Due by calling (800) 746 2936.

Nareesh then stated the reinstatement quote emailed by Ocwen on May 8, 2012, was “rejected by the owner of the loan”. Therefore, the amount of $4, 670.10 was necessary by May 31, 2012 to cease foreclosure proceedings. I then asked him who was the owner of my loan because I had no idea as to whom or what entity he was referring, as Ocwen is the only entity I have communicated with and/or submitted payments to since its acquisition of my loan was forced upon me in 2010. Naresh first stated he could not give me that information because it was “confidential”, then he stated I had to request this information in writing. Therefore, this is written notice of my request for Ocwen to release identity of the true owner/holder of my loan.
• Nareesh confirmed my records indicated I was told by several different Ocwen Representatives and via email, if paid by May 31, 2012, the reinstatement quote of $3, 918.65. However, his records now indicated $4, 670.10 was necessary by May 31, 2012 and that he had to submit a complaint request and allow 5-7 business days.

May 14, – 15 2012 – Telephone

I spoke with two Freddie Mac Representatives, Joyce (May 14, 2012, 4:45 PM CST) and Ricardo (May 15, 2912, 12:00 PM CST). Both state if Ocwen continues to refuse to fulfill the terms of the letter they sent, I should file a complaint with the Consumer Financial Protection Bureau, a subsidiary of the Federal Trade Commission. After speaking with Ocwen Ombudsmen, Raj, before and after my conversation with Freddie Mac, in addition to their continued refusal to adhere to the terms set forth in the May 8, 2012, Reinstatement Quote, I filed my complaint with the on May 15, 2012, Consumer Financial Protection Bureau (#120515-00518).

May 16 2012 6:00 PM CST– Telephone

I spoke with Ashul, Relationship Manager, with Ocwen. He again, quoted the reinstatement amount of $4, 670.10 was necessary by May 31, 2012 to cease foreclosure proceedings. Furthermore, he stated the reinstatement quote I received on May 8, 2012 was “outdated” and stated he would send me a new reinstatement quote, which specified the “Other Fees” totaling approximately $752.00 was necessary to reinstate my loan. Attached is the reinstatement quote dated, May 16, 2012, from Ashul. It says exactly the same thing as what is stated in the May 8, 2012, reinstatement quote. This proves, yet again, Ocwen’s illegal practices, and continued unwillingness to fulfill its legal obligation to the written reinstatement quote for my loan of $3, 918.65, if paid by May 31, 2012, I will not keep my money and use those funds to pay my attorney to pursue this matter legally.

How dare Ocwen ask anyone to be patient when Ocwen is not patient with them Furthermore, because of Ocwen’s complete lack of transparency; its supervisory employee’s entry of false information into consumer records; inconsistency and inaccuracy of information communicated to the consumer by its representative; in addition to Ocwen’s unwillingness to fulfill its obligations and agreements, even if the consumer has fulfilled what Ocwen has required of him or her, I am unwilling to wait 5 – 7 days. I deserve an immediate satisfactory resolution to this matter.

Below are the names and email addresses of Ocwen’s Executive Staff. For every Ocwen consumer that has been treated unjustly and cannot get justice, flood these people’s email account. That way they cannot say they “did not know” what was going on:

William Erby, CEO – william.erby@ocwen.com; David HO, Consumer Services Director – david.ho@Ocwen.com; Ronald Faris, Commercial Services Director, – ronald.faris@ocwen.com’; Board of Directors: Barry Wish – barry.wish@ocwen.com – William Lacy – william.lacy@ocwen.com; Ronald Korn – ronald.korn@ocwen.com; Robert Salcetti – Robert.Salcetti@ocwen.com

Name: J.Yuvaraja
Model: Nokia (C2-03)
IMEI1: 357011046665069
Contact: 9841646110
Last Call No: 9841600835

IT SEEMS TO AMAZE ME THAT YOU HAVE A SERIOUS BAD DRUG USER WORKING FOR YOUR COMPANY. SHE SMOKES POT, AND USES PAIN MEDICATION THATS NOT PRESCRIBED TO HER. SHE POPS PILLS LIKE THE SHE IS EATING CANDY. ISN’T YOUR COMPANY A DRUG FREE. MY FAMILY AND FRIENDS HAVE CHOSED TO GO PAY THE EXTRA MONEY TO GET OUR HAIR CUT FROM NOW ON. SHE WAS FIRED FROM TRENTON LOCATION DUE TO THE SAME REASON. I BELIEVE THAT SOMETHING NEEDS TO BE DONE BECAUSE WOULD YOU WANT YOUR CHILDREN TO GET THEIR HAIR CUT BY SOMEONE THAT IS HIGH ON PAIN MEDS OR FOR THEM TO SEE WHITE MESS IN HER NOSE!!! THINK ABOUT IT

Today in Family court in Newmarket Ontario the courts failed to protect my children and myself. I was at a case conference with the father of my children. In 2007 he beat me and showed my son to kick me during an assault. He was charged and in July 2009 he was acquitted. Then he contacted me right after court and apologized for the crime he committed. We talked for two months til I felt it was safe for my children and them to meet again. I set up a hidden audio recorder and he admitted to to the crime against my son and I. He apologized and explained what. He promised he would never do that ever again. Then he saw the children for six hours and we never heard from him again, By this time he had seen the children 6 hours in 5 years, last date was October 31/2010. Then in June him and his girlfriend show up at my door to serve me court papers to see the children. I went to court today for case conference and the Judge didn’t care what i had to say. He gave the father immediate visitation for every Saturday between 1-4 PM and allowed to call everyday to my home. I Judge also gave him 15 days to submit a financial statement knowing the father has never paid any child support. He also gave him all right to the children’s medical, education. He also knew that the father has two double doctoring charges and tried to justify that he understood how addicting Oxycontin is and it wasn’t his fault. Gave both of us papers to fill out for children’s lawyer. He also stated that there was no safety concerns. What he did to me in that courtroom was horrible. I walked out crying while the father and his girlfriend laughed in my face. Does anyone have any idea as to how i should proceed? I want Justice for what this judge has done to my children and me. I only have til Saturday before I have to hand my children over.

Today in Family court in Newmarket Ontario the courts failed to protect my children and myself. I was at a case co…nference with the father of my children. In 2007 he beat me and showed my son to kick me during an assault. He was charged and in July 2009 he was aquitted. Then he contacted me right after court and appologized for the crime he commited. We talked for two months til I felt it was safe for my children and them to meet again. I set up a hidden audio recorder and he admitted to to the crime against my son and I. He appologized and explained what. He promised he would never do that ever again. Then he saw the children for six hours and we never heard from him again, By this time he had seen the children 6 hours in 5 years, last date was October 31/2010. Then in June him and his girlfriend show up at my door to serve me court papers to see the children. I went to court today for case conference and the Judge didn’t care what i had to say. He gave the father immediate visitation for every Saturday between 1-4 PM and allowed to call everyday to my home. I Judge also gave him 15 days to submit a financial statement knowing the father has never paid any child support. He also gave him all right to the children’s medical, education. Gave both of us papers to fill out for children’s lawyer. What he did to me in that courtroom was horrible. I walked out crying while the father and his girlfriend laughed in my face. Does anyone have any idea as to how i should proceed?

Hi everyone,
I’d like to complain Jennie Shop from Gmarket. The seller Jennie sent me the wrong item and they reject to send back the correct one to me. Somemore Seller asked me sent back the wrong item she sent to me. After she receive my shirt, she force me to bear for courier charge only send back the wrong item to me.

Most importantly, after i receive wrong item, i immediatly go to seller shopping page to post my question but seller has BLOCKED my account to post anything to their shop. The only way i send email to seller, after send email to seller, she just find the way to argue and deny she sent wrong item. I need to send several email to chase for my refund. But it took couple of days to wait for seller reply.

This shop is not reliable, bad quality, no responsiblity.

Please avoid this shop if you wish to do shopping through Gmarket

I took a bottle of shampoo back to HEB because I felt I had been charged the wrong price. I did not have my receipt with me but I did have the shampoo. Tbe clerk checked her computer for “movement” on the item at the time I said I was in the store. The computer said there had been no movement on that item. The clerk then handed me back the shampoo and said “i dont know how you got this out of the store but you did not pay for it.” I assured her I had the receipt at home. I went back a couple of days later with my receipt, which of course proved there was movement on the item and that I had paid for it. All I get from HEB is we are so sorry, no one should of said that to you.

On May 11, 2012 i purchased a moneypak card from cvs. The next day the funds were unavailable. i called customer service and they said that the card is invalid. after further investigation they found that the money was loaded to an mci card. i asked how could they load their card without my pin. they said that there are numbers on the receipt that could be used. they told me that if they could get the money back from the person who took it only then will they refund my money. but they cannot give me any information on the person who took it. i am left to believe that either an employee of cvs or someone who works with moneypak is defrauding people. No one had access to my receipt except me and the persons at cvs. 5 days later i am still waiting for a resolution. i guess my money and circumstances are not important moneypak. I hope they go out of business because their customer service is poor, and they were rude to me as if i stole my own money. i am the one who had to sit on the phone with them for hours while they transfer me to different departments and have me give the same repetitive information over and over. i called on a weekend and after all the time that i spent on the phone with them, they tell me that i have to wait and call back during weekday business hours. Needless to say, i will not be buying anymore moneypaks. They lost my business with the customer service alone. I could live with losing $25, but my time on the phone with them was worth a 100 times more than that. If you buy a moneypak to load your card you best do it as soon as you purchase it.